Barrier Skin Co
Privacy Policy
Last updated: April 2026
Barrier Skin Co operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated skincare shopping experience, collectively referred to as the “Services.” Barrier Skin Co is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how Barrier Skin Co, referred to as “we,” “us,” or “our,” collects, uses, discloses, and otherwise processes your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us.
This Privacy Policy applies to the Services available at https://barrierskinco.com, including our Privacy Policy page at https://barrierskinco.com/policies/privacy-policy. Our Terms of Service can be viewed at https://barrierskinco.com/policies/terms-of-service.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, use, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, can reasonably be linked to, or could reasonably identify you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Financial and payment information, including payment card information, transaction details, form of payment, payment confirmation, billing information, and other payment details. Payment information may be processed by Shopify and other payment processors on our behalf.
Account information, including your username, password, security questions, preferences, settings, account activity, and other information associated with your account.
Transaction information, including the products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your order history and past transactions.
Skincare preferences and product-interest information, including information you choose to provide about your skin type, skincare goals, product preferences, ingredient preferences, sensitivities, allergies, routines, or concerns. This may include information you provide through customer support inquiries, product reviews, surveys, quizzes, forms, or other interactive features of the Services. We do not request or intend to collect medical diagnoses or protected health information, and our Services are not intended to provide medical or dermatological advice.
Communications with us, including information you include when contacting us by email, through customer support, through forms, through reviews, through social media, or through other communications.
User-generated content, including product reviews, testimonials, photos, videos, survey responses, feedback, or other content you choose to submit to us or post through the Services.
Device information, including information about your device, browser, network connection, IP address, operating system, device identifiers, browser type, and other unique identifiers.
Usage information, including information about how and when you interact with the Services, how you navigate the website, which pages or products you view, which links you click, whether you open marketing emails, and other online activity related to the Services.
Marketing and advertising information, including your preferences for receiving communications from us, your interactions with our marketing messages, and information used to help us provide advertising, promotions, and product recommendations.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, place an order, browse or use the Services, submit a form, sign up for marketing communications, post a review, participate in a survey or promotion, contact us, or otherwise provide personal information to us.
Automatically through the Services, including from your device when you visit our website or use the Services, and through cookies, pixels, tags, log files, and similar technologies.
From Shopify and our service providers, including when they help us operate the Services, process payments, fulfill orders, provide analytics, deliver marketing communications, support customer service, prevent fraud, or otherwise process personal information on our behalf.
From our business and marketing partners, including advertising partners, analytics providers, social media platforms, and other third parties that help us provide, improve, and market the Services.
From publicly available sources or social media, if you interact with us publicly, tag us, submit public reviews, or otherwise make information available to us.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide the Services, perform our contract with you, process payments, fulfill orders, arrange shipping, process returns and exchanges, create and manage your account, remember your preferences, maintain your shopping cart, enable reviews, provide customer support, and deliver a customized shopping experience.
This may include using your personal information to recommend skincare products, remember products you showed interest in, tailor product suggestions, improve the Services, and better understand customer preferences.
Process Orders and Transactions
We use your personal information to process purchases, confirm payment, send order confirmations, provide shipping updates, prevent fraud, manage returns or exchanges, and communicate with you about your orders.
Customer Support and Communications
We use your personal information to respond to your questions, provide customer support, troubleshoot issues, address product or order concerns, respond to feedback, and maintain our business relationship with you.
If you contact us about skincare concerns, product sensitivities, allergies, product reactions, or usage questions, we may use the information you provide to respond to your inquiry. We do not use this information to provide medical advice, diagnosis, or treatment.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending promotional emails, text messages where you have opted in, postal mail, product announcements, offers, abandoned-cart reminders, and other communications about Barrier Skin Co products or services.
We may also use personal information to show you online advertisements for products or services on the Services or on other websites, including based on products you previously viewed, purchased, added to your cart, or interacted with.
Reviews, Testimonials, and User Content
If you submit a review, testimonial, photo, video, or other content, we may use that content to operate, improve, advertise, and promote the Services and our products, subject to our Terms of Service and applicable law.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to create an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other account access details with anyone else.
Legal and Compliance Purposes
We use your personal information to comply with applicable law, respond to valid legal process, respond to requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, enforce our terms and policies, and protect our rights, property, users, customers, and business.
Cookies and Similar Technologies
We and our service providers, including Shopify, may use cookies, pixels, web beacons, tags, scripts, and similar technologies to operate the Services, remember your preferences, maintain your cart, understand how customers use the Services, improve website performance, personalize content, measure marketing effectiveness, and provide advertising.
Cookies may collect information such as your IP address, device information, browser type, pages visited, products viewed, referring URLs, interactions with the Services, and other usage information.
You may be able to manage cookies through your browser settings. However, disabling cookies may affect the functionality of the Services, including your ability to use certain features, maintain your cart, or complete a purchase.
Depending on where you live, you may have the right to opt out of certain uses of cookies and similar technologies for targeted advertising, sale, or sharing of personal information. Please see the “Your Rights and Choices” section below.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy and applicable law. These circumstances may include:
With Shopify, which hosts and powers the Services and helps provide checkout, payment, order-management, analytics, fraud-prevention, and other commerce-related functionality.
With vendors and service providers that perform services on our behalf, such as payment processing, order fulfillment, shipping, delivery, IT management, website hosting, cloud storage, customer support, analytics, email delivery, SMS delivery, fraud prevention, advertising, marketing, and other business operations.
With business and marketing partners to provide marketing services, measure advertising performance, and advertise to you. For example, Shopify may support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners may use your information in accordance with their own privacy notices.
When you direct us, request us, or consent to disclosure, such as when you ask us to ship products to you, use a payment provider, interact with social media widgets, use login integrations, post public reviews, or otherwise choose to share information.
With affiliates or within our corporate group, if applicable.
In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other corporate transaction.
For legal, security, and compliance purposes, including to comply with applicable laws, respond to subpoenas, search warrants, court orders, lawful requests, or similar legal process, enforce our Terms of Service or other policies, protect or defend the Services, prevent fraud, and protect our rights, users, customers, or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
In addition, to help protect, grow, and improve our business, we may use Shopify features that incorporate data and information obtained from your interactions with our store, along with interactions with other merchants and with Shopify. To provide these features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with Shopify.
In certain circumstances, Shopify may be responsible for the processing of your personal information, including responding to requests to exercise rights over personal information processed by Shopify. To learn more about how Shopify uses personal information and any rights you may have, you can review Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.
Third-Party Websites and Links
The Services may contain links to websites, applications, social media platforms, or other online services operated by third parties. If you follow links to sites not affiliated with or controlled by Barrier Skin Co, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, reliability, or practices of third-party websites or platforms. Information you provide on public or semi-public venues, including social media platforms, may be viewable by other users of those platforms or the Services.
Our inclusion of third-party links does not, by itself, imply endorsement of the content, owners, operators, products, services, or practices of those third-party platforms, except as expressly disclosed on the Services.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain personal information depends on different factors, including whether we need the information to maintain your account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, enforce contracts or policies, maintain business records, or comply with applicable law.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Sensitive Personal Information
We do not intentionally request sensitive personal information, such as medical diagnoses, government identification numbers, precise geolocation, or protected health information.
Because Barrier Skin Co sells skincare and personal-care products, you may choose to provide information about skin type, skin concerns, allergies, sensitivities, product reactions, or ingredient preferences when contacting us, submitting reviews, or using interactive features. We use this information only for purposes such as responding to your inquiry, providing customer support, improving the Services, or helping you understand product information.
We do not use voluntarily provided skincare-related information to provide medical advice, diagnosis, or treatment. If you have a medical condition, serious skin reaction, or health concern, you should consult a qualified healthcare professional.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and may be subject to exceptions under applicable law.
Right to Access or Know
You may have the right to request access to personal information we hold about you, including information about the categories of personal information collected, the purposes for collection, the categories of third parties to whom information is disclosed, and specific pieces of personal information we maintain about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you, subject to certain exceptions.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of processing for purposes considered “targeted advertising” under applicable privacy laws.
You may exercise this right by contacting us using the contact information below or by using any privacy-preferences, cookie-preferences, or opt-out tools made available through the Services.
Publishing note: If Barrier Skin Co uses Shopify privacy controls, third-party advertising pixels, or retargeting tools, add the exact live opt-out link here before publishing.
Global Privacy Control
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will treat this as a request to opt out for the device and browser you use to visit the website. If we are able to associate the device sending the signal with a Shopify account, we may apply the opt-out request to that account as well.
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
Managing Communication Preferences
We may send you promotional emails or text messages if you have signed up or otherwise opted in where required. You may opt out of promotional emails by using the unsubscribe link displayed in our emails. You may opt out of promotional text messages by following the instructions provided in the message.
If you opt out of promotional communications, we may still send you non-promotional communications, such as messages about your account, orders, transactions, customer-service inquiries, security notices, or legal updates.
Additional Rights for UK and EEA Residents
If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may have the following additional rights:
Right to object to processing. You may have the right to object to our processing of your personal information for certain purposes.
Right to restriction of processing. You may have the right to ask us to stop or restrict our processing of personal information in certain circumstances.
Right to withdraw consent. Where we rely on consent to process your personal information, you may have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.
Right to lodge a complaint. You may have the right to lodge a complaint with your local data protection authority.
Where required by applicable law, our legal bases for processing personal information may include performance of a contract, compliance with legal obligations, consent, and our legitimate interests, such as operating and improving the Services, preventing fraud, marketing our products, and protecting our business.
How to Exercise Your Rights
You may exercise rights available to you by contacting us using the contact details provided below or through any rights-request tools made available through the Services.
We will not discriminate against you for exercising any privacy rights available to you under applicable law.
We may need to verify your identity before processing your request, as permitted or required by applicable law. Verification may require information such as your name, email address, order information, account information, or other information reasonably necessary to confirm your identity.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.
We will respond to your request in a timely manner as required by applicable law.
To learn more about how Shopify uses your personal information and any rights you may have, including rights related to information processed by Shopify, you can visit https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below.
Depending on where you live, you may have the right to appeal our decision regarding your privacy request by contacting us using the contact details below. You may also have the right to lodge a complaint with your local data protection authority or privacy regulator.
For residents of the European Economic Area, you may contact your local data protection supervisory authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live, including in the United States, Canada, and other jurisdictions where Shopify, our service providers, or our partners operate.
If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, the United Kingdom’s equivalent transfer mechanisms, adequacy decisions, or other lawful transfer mechanisms, as applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, technologies, Services, legal obligations, or for other operational, legal, or regulatory reasons.
When we update this Privacy Policy, we will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
You can review the most current version of this Privacy Policy at https://barrierskinco.com/policies/privacy-policy.
Contact
If you have questions about our privacy practices, this Privacy Policy, or would like to exercise any rights available to you, you may contact us at:
Barrier Skin Co
Website: https://barrierskinco.com
Email: hello@barrierskinco.com
For purposes of applicable data protection laws, Barrier Skin Co is the data controller of your personal information.